Privacy Policy

1. Information We May Collect

We may collect personal information that you choose to provide to us, including:

• Your name, telephone number, and email address.
• Pickup and delivery locations.
• Vehicle details and transportation requirements.
• Information included in quote requests, forms, emails, or other communications.
• Any other information you voluntarily provide when contacting us.

We may also receive limited technical information when you use our website, such as your browser type, device information, IP address, pages visited, and general website usage information.

2. How We Use Information

We may use the information we collect for purposes such as:

• Responding to questions and quote requests.
• Providing information about our vehicle transport services.
• Coordinating pickups, deliveries, scheduling, and customer communication.
• Maintaining business records and improving our services.
• Operating, maintaining, securing, and improving our website.
• Meeting legal, regulatory, accounting, or other legitimate business requirements.

3. Consent

Where required, we collect, use, or disclose personal information with your consent. By voluntarily providing information through our website or by contacting us, you consent to our use of that information for the purposes described at the time of collection and in this Privacy Policy.

You may withdraw consent where permitted by law, subject to legal, contractual, or operational restrictions.

4. How Information May Be Shared

We do not sell your personal information. We may disclose information when reasonably necessary to operate our business or provide requested services, including to service providers that support website hosting, communications, analytics, administration, or other business functions.

We may also disclose information when required or permitted by law, to protect our rights or property, to investigate suspected fraud or misuse, or in connection with a business transaction such as a merger, financing, reorganization, or sale of assets.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support site functionality, understand how visitors use the website, improve performance, and measure traffic. Depending on the tools enabled on the website, third-party analytics or advertising providers may also process limited technical information.

You can manage cookies through your browser settings. Disabling certain cookies may affect how some website features function.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide requested services, maintain appropriate business records, or satisfy applicable legal and regulatory obligations.

7. Safeguarding Personal Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or loss. No website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Access and Correction

Subject to applicable law, you may request access to personal information we hold about you and ask us to correct information that is inaccurate or incomplete. We may need to verify your identity before responding to a request.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Maple Teranga Motors Inc. is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

Our website and services are not directed to children. We do not knowingly seek to collect personal information from children through this website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website, services, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy, our handling of personal information, or would like to make a privacy-related request, please contact us: